Vol. 10 Núm. 2 (2019): Revista Aglala
Artículos Cientificos

Business intelligence maturity models: opportunities and recommendations for future investigation - a systematic literature review - part 1

Yamid Hernández Julio
Universidad del Sinú
Javier Hernández Royett
Corporación Universitaria Rafael Núñez
Wilson Nieto Bernal
Universidad del Norte
Jorge Enrique Romero Prieto
Universidad Federal de Lavras
Publicado December 15, 2019
Palabras clave
  • Maturity models,
  • systematic review,
  • small enterprises-SME,
  • business intelligence
Cómo citar
Hernández Julio, Y., Hernández Royett, J., Nieto Bernal, W. y Romero Prieto, J.E. 2019. Business intelligence maturity models: opportunities and recommendations for future investigation - a systematic literature review - part 1. Aglala. 10, 2 (dic. 2019), 319-342. DOI:https://doi.org/10.22519/22157360.1468.


The economy globalization represents significant challenges. One of them is information exploitation and company knowledge. Converting data into information and information into knowledge is called Business Intelligence – BI. Several BI tools have been established to support the decision-making process. Maturity Models is one of these tools. This research aims to show in two parts, breaches and to propose prospects for the progression of this field. In general, the prevalence of generic and descriptive features was revealed. Some gaps related to models that can be modified to specific industrial sectors were detected. This field offers great promises for new investigations and maturity models.


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